Out of frustration, I decided to simply remove my payment information and delete my account but there is no option for either of these actions besides printing out a form, putting all of my personal information, and snail-mailing it. Initial gameplay should've started with character customization which never popped up. It's as if the code is no longer complete. The apartment does not filly load, there is no closet. It's as if the email was never submitted in the first place. On top of this frustration I tried verifying my email and never received one. I reached out to the company on twitter and got no response. There's nothing about this in FAQ and no way to properly contact customer service.
I still have the option to pay for superstar AGAIN as if i never did this. I signed up for a 1-month superstar membership off the bat, paid with PayPal and the money has been taken from my account but my status never updated to superstar.
I was able to sign up without filling out personal info first but figured it was changed to make it easier for younger girls to sign up and start playing. First red flag should've been that the usual sign up process wasn't as thorough as it once was. I played this game a ton as a kid and I wanted to play again for nostalgia's sake. But if you aren't into spending real money on virtual items then this site isn't for you. I will continue to use this site as I have already invested seven years and a small fortune into it. But like any site there are still scammers and hackers and creepy people, just be careful and monitor. Its also a fairly safe environment for girls and women of all ages and includes a "kid safe" account feature that will limit your child's contact with others and site usage until they reach a set age. It's fun and almost never boring with constant contests, events, games and so many ways to create and inspire. The prices aren't outrageous and they often have pretty good deals.
That being said if you are able and willing to pay to play, the site is wonderful.
But over the years it has become a money hungry monster and isn't really fun to play unless you are willing to pay for a membership and extra items with real cash. The site started off with good intentions, promoting a love for culture, fashion, and creativity. I've been using stardoll consistanly for about seven years now and it is definitely not perfect.
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